Product Description
Streamline the processes vital to optimum performance
With over 100,000 copies sold worldwide, Improving Performance is recognized as the book that launched the Process Improvement revolution. It was the first such approach to bridge the gap between organization strategy and the individual. Now, in this revised and expanded new edition, Rummler and Brache reflect on the key needs of organizations faced with today’s challenge of managing change. With m… More >>
Improving Performance: How to Manage the White Space in the Organization Chart
Tags: brache, Chart, Improving, improving performance, Manage, managing change, new edition, optimum performance, Organization, organization chart, organization strategy, Performance, process improvement, rummler, Space, White, white space
#1 by Anonymous on April 19, 2010 - 1:39 am
Not very well written, but the concepts come across nicely and the reader is able to put the book down and start where they left off a day or two later. Slow reading, but quite interesting stuff.
Rating: 4 / 5
#2 by Gustavo Galegale on April 19, 2010 - 4:10 am
This book presents some interesting concepts on Process Design and Performance.
Rating: 5 / 5
#3 by V. Capasso on April 19, 2010 - 4:31 am
Excellent book. This is a must read for anyone looking to implement process improvement. Very good examples and an easy to read format.
Rating: 5 / 5
#4 by ZaJa on April 19, 2010 - 4:34 am
This is by far the first book that dealt with process improvement and change from all angles. This book provides examples that will help the novice in preparing and implementing change. Packed with examples and worksheets to guide the reader thru the whole process. However, since it was written in 1995, this book does not cover prevailing technologies but is still useful in understanding the foundations for change. If you are looking to implement business process change/improvement, read this book in conjunction with a more recent book by Paul Harmon “Business Process Change” who happens to be a student of Mr. Rummler. Paul Harmon’s book cover such topics as CMM and Six Sigma when implementing process change.
Rating: 5 / 5
#5 by Anonymous on April 19, 2010 - 4:36 am
I finally read the entire book. It is an easy read (even for me as a non-native English speaker). Whatever example they use, it fits perfectly our picture; years after the book was written. Whenever they bring up a real life example, it stroke me “yes, this is what makes my life miserable as well”. Luckily they have many good answers, where I am confident that they work.
Rating: 5 / 5